Telephone No: 05-6298400 ext. 8561
Engineering Unit (Regulatory) will ensure that the services provided by the Concession Company are of high quality with:
- Monitoring and classifying hospital facility services, medical and non-medical equipment conditions, hygiene, linen and medical waste disposal are effectively managed.
- Monitoring the complaints made by the user is taken action over a certain period of time.
- Ensure the allocation spent by the Government to the Concession Company is optimal and prudent.
- Prepare and monitor the implementation of the privatization of comprehensive hospital support services.
- To protect the interests of the Ministry of Health and the users of the hospital by ensuring that the requirements in the Concession Agreement are met.
- Ensure that hospital support services are provided safely, efficiently and effectively.
Work closely with Edgenta Medi-Serve Sdn Bhd in formulating and solving solutions to hospital and hospital asset management issues collectively and effectively for the sake of customer and organizational customer satisfaction.