• Laman Utama
  • Perkhidmatan
  • Pengurusan & Perkhidmatan Sokongan Bukan Klinikal
  • Kualiti

QUALITY

Telephone No: 05-6298400 ext. 8504/8505/8506

 ORGANIZATION CHART (Clicks)

 VISION

 The nation mobilizes energy for better health.

 MISSION

 The mission of the Ministry of Health is to lead and work together:

 To facilitate and facilitate and enable the people:

  • Achieve their full potential in health
  • Appreciate health as the most valuable asset.
  • Take responsibility and positive action for their health.

 To ensure a high-quality health system:

  • Prioritize customers
  • Fair
  • Not burdensome
  • Efficient
  • Reasonable by technology
  • Can be adjusted according to the environment
  • Innovative

 By emphasizing:

  • Characteristics of caring, professionalism, and teamwork.
  • Nature respects human dignity.
  • Community involvement.

GENERAL OBJECTIVES

Ensure that the Health Services provided at Teluk Intan Hospital (HTI) are of good quality according to customer's requirements as well as an action plan

SPECIFIC OBJECTIVES

  • KPI Surveys - Surveillance of KPI programs in accordance with the standards set
  • Patient Safety Goal - Patient safety goal implementation according to the Malaysian Patient Safety Goal manual.
  • Incident Report - Ensure that improvements and follow-up actions are implemented according to findings and findings.
  • Credentialing and Privileging - recognition of all procedural executives requiring privileging.
  • Customer Satisfaction - Performs continuous improvement to meet customer needs and satisfaction.
  • The culture of Innovation and Creativity- Applying the culture of innovation and creativity with continuous monitoring.
  • Accreditation, MS ISO, Lean Health Care- Accreditation Rating, MS ISO, Lean Health Care is reached within the stipulated period.
  • Clinical Practice Guideline- CPG monitoring according to the latest CPG.
  • Clinical Audit- Implement and monitor the audit's clinical activities.
  • Mortality Review - Monitor and execute Mortality Review activities.

FUNCTIONS

  1. Data collection and analysis of quality activities.
  2. Implementation of awareness and training.
  3. Presentation of achievement.
  4. Improvement / follow up.