Faber Medi-Serve Sdn Bhd (109818-H )
Rakan Kongsi dalam perkhidmatan sokongan bersepadu
Perlanjutan Perjanjian Konsesi pada tahun 2011
Kami sentiasa meningkatkan perkhidmatan utnuk memenuhi keperluan pelanggan dan mematuhi peraturan dan tahap piawaian yang berkenaan.
i. Hospital ini, unit ini diketuai oleh seorang Pengurus Sarana iaitu Mahalingam a/l Murugan.
Vision To be the international role model in healthcare facilities management by 2011. Core Beliefs Our users' wellness is our ultimate business objective. We deliver this by delivering a healthy environment at the facilities we manage.
We believe in providing an integrated, qualitative and user-centred wellness support service by listening to and understanding our users. Our management and technical expertise translates what we understand into the development of new services and service standards.
We create value for our customers by delivering superior and efficient support solutions in managing their environments. We understand their business and create solutions that deliver to their needs. We commit to and deliver consistent services to ensure our customers maximise the use of their assets to serve their own customers and to generate better revenues. SERVICES Building & Facilities Engineering Management Often, what takes our customers’ focus away from their core activities is the increasing technical complexity of building facilities and their mechanical, electrical, voice, data and other systems, as well as the corresponding need for reliability in these same systems.
Our role is to take care of these technical complexities and the need for reliable and efficient facility operation for our customers, allowing them to focus on what they do best. This involves mechanical, electrical and civil engineering support, including the management of air-conditioning and ventilation systems, fire protection, sanitary and sewage systems, maintenance of buildings and roads, facility grounds and landscaping, and pest control.
Our strict dedication to quality by adopting international standards such as the American Society of Healthcare Engineering (ASHE) procedures and the Malaysian SIRIM codes of practice has seen us being able to achieve immediate attendance to emergencies and maintaining uptime of close to 100% for those facilities that we manage. Cleansing and Janitorial Our customers’ comfort is our utmost priority. From clean corridors to pleasant restrooms. From clean workstations to sanitised operating theatres. We ensure a clean and healthy environment of a total area of almost the size of 200 soccer fields. Such scale of work requires efficient systems and stringent adherence to international practices such as those recommended by the British Institute of Cleaning Science (BICS), the largest independent professional and educational body within the cleansing industry. We employ the latest technology and specialised tools and equipment to ensure that we meet our clients’ specified standards of hygiene and safety. Linen and laundry Our commitment to our customers’ comfort goes beyond the cleanliness of the facilities we manage. We take care of their bodily comfort too. From patient gowns to luxurious bed linen. From pleasant curtains to clean face towels. Our integrated solutions approach covers a comprehensive linen and laundry service that includes the supply and processing of linen, quality tests and repair - of more than 100 linen items. 34 tons of soiled linen go through our system daily, assured of quality and with perfect end results - disinfected and colour integrity and tensile strength guaranteed Clinical Waste Management Getting rid of waste is our speciality. We ensure the collection of daily waste at our facilities, including hazardous clinical waste. Cradle to grave means that we supply bio-degradable consumable items that are approved by the Ministry of Health and have passed the Malaysian SIRIM tests.
As a value-add to the service, user training is provided on proper waste segregation and handling including waste minimisation. The end result is an infection-free environment.